Reference

How indotigel Handles Your Personal Data

This page explains what data we collect when you use indotigel, how we store it, and what rights you have over it.

No data sold to third partiesWallet data handled with careYou can request your data anytimeDANA, OVO, GoPay context protectedAccount deletion available on request
indotigel How indotigel Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to update your account details, or need to submit a data removal request, our support team is the right place to start. We handle privacy queries through the same channels as account support — reach us directly and we will respond to your request.

Live Chat Open the live chat window inside your account dashboard. Privacy questions are routed to the same support queue as account and wallet queries.
Email Support Send your data request or privacy concern to our support email. Include your registered account name so we can locate your profile quickly.
Account Settings Some data preferences, including marketing contact choices, can be updated directly from your account settings page without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a combination of encryption, session controls, and access restrictions to keep your account data secure. Cookies on indotigel are used to maintain your login session, remember your preferred payment method, and track which pages you visit so we can improve the platform. You can control non-essential cookies through your browser settings at any time.

Encrypted Account Access

Your login session is protected by SSL encryption. Any data sent between your device and our servers — including wallet selections like DANA or OVO — travels over a secured connection.

Cookie Controls

We use essential cookies to keep your session active and optional analytics cookies to understand how the platform is used. Non-essential cookies can be turned off in your browser at any time.

Data Retention Limits

We keep your account data only while your account is active. If you close your account, we retain only what is required for lawful record-keeping, then remove the rest on a scheduled basis.

Request and Correction Rights

You can request a copy of the data we hold about you or ask us to correct inaccurate details. Submit your request through live chat or email and we will process it through our standard account verification steps.

Your Privacy Questions, Clearly Answered

Below are the questions we hear most often about how your data is used on indotigel. If your question is not here, our support team can help — players in Bandar Lampung and across Indonesia reach us the same way, through live chat or email on your account page.

We collect your name, email address, and contact details at registration. If you deposit via DANA, OVO, or GoPay, we also log the transaction reference needed to confirm your payment reached your account.

We do not sell your data. We may share limited data with payment processors like DANA, OVO, or GoPay strictly to complete your transaction. No data goes to advertisers or unrelated third parties.

Send a data access request through our support email or live chat. Include your registered account name. We will verify your identity before releasing any account records — this step protects you.

Yes. Contact our support team with a deletion request. We will remove your personal data from active systems, retaining only what local legal requirements make us keep for a defined period.

Essential cookies keep your session running and remember your wallet preference. Analytics cookies help us see which pages get the most use. You can disable non-essential cookies through your browser settings without losing account access.

No. We never store your wallet PIN, password, or full payment credentials. We receive only a transaction reference from DANA, OVO, or GoPay to confirm your deposit or withdrawal was processed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.